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For WMU Staff and Faculty Use Only

Enrollment Management CRM Product Enhancement Request

The Enrollment Management CRM has over 730 active users. These users encompass all units across the university who participate in the recruitment and yield of incoming students. It is important for our CRM to meet the needs of our users, with input from our users. Therefore, we introduce our new process for product enhancement proposals.

Each academic quarter, the Enrollment management Technology team, in coordination with divisional leadership, review all active submissions and select between 1-5 projects to focus and complete. All projects are considered and selection is based on a variety of criteria, including but not limited to:

Size and scope of project
Number of annual projects already slated for the upcoming academic quarter
Size and scope of impact

Proposals which impact large number of users and/or prospective studetns will receive priority consideration each quarter. We recommend working across units to enhance your scope of impact.

Priority Deadlines

The requests for product enhancements remain open all year. To maximize consideration for the upcoming quarter, please submit your proposals by the designated priority deadlines. Any deadline that falls over a weekend or non-working holiday will be extended to the next business day.

Q1 (July - September) : June 15
Q2 (October - December) : September 15
Q3 (January - March) : December 15
Q4 (April - June) : March 15

Instructions for Completing

Users acknowledge that submitting a request does not guarantee acceptance of the project by Enrollment Management Technology. Product enhancements (i.e. project requests) remain in the project queue until completed or the request is withdrawn from the unit. Not all projects will be able to fit on the project roadmap.

Product enhancements (i.e. project requests) that are out of scope for the system will be communicated to the requester.

When you are ready to start your product enhancement request, please click next page.

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Instructions for Completing

Each academic quarter, the Enrollment management Technology team, in coordination with divisional leadership, review all active submissions and select between 1-5 projects to focus and complete. All projects are considered and selection is based on a variety of criteria, including but not limited to:

Size and scope of project
Number of annual projects already slated for the upcoming academic quarter
Size and scope of impact

The requests for product enhancements remain open all year. To maximize consideration for the upcoming quarter, please submit your proposals by the designated priority deadlines. Any deadline that falls over a weekend or non-working holiday will be extended to the next business day.

Q1 (July - September) : June 15
Q2 (October - December) : September 15
Q3 (January - March) : December 15
Q4 (April - June) : March 15

Questions about completing this form can be directed to sarah.cheatham@wmich.edu.

Name of Contact

Please list the first and last name of the person to contact if there are questions about the request(s).

Email Address

WMU email address of the person who should receive a copy of this request.

Department, School, or Unit Name(s)

Please type entire school, department, or unit name. Do not use an acronym.

Division or Academic College

If proposal is a joint effort, please select the Division or Academic College for the main point of contact.

Record Type ID

Product Enhancement Request

Summarize the idea being proposed. Please include the goal of the project and/or the issue the project intends to resolve (limited to 500 words).

Describe the benefits this enhancement would bring to prospective students to WMU (limited to 500 words).

Describe the benefits this enhancement would bring to WMU faculty and staff who use Enrollment Management CRM (limited to 500 words).

If this project should be selected, who else should be included in the conversation to maximize impact? Please include individuals or names of units in the space below (limited to 500 words).

From your perspective, how urgent is this product enhancement for the success of recruitment and yielding of new WMU Broncos? In rank order: Critical (i.e. we cannot continue work), Urgent (i.e. we're getting close to having a roadblock), High Priority (i.e. we're fine for now, but could be an issue very soon), Medium Priority (i.e. this can go next on the list after issues are solved), or Low Priority (i.e. we're thinking BIG and think this would be great!)

You have reached the end of the editing form. After submission, your request will funnel to the Enrollment Management Technology team and will remain in the queue until the next project review. You will receive a copy of your request via email and will be contacted if there are questions about your request and/or if your project has been selected.

Please review and press submit when you're ready to send.

Contact Information